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Visits

Visit history, statuses, and async vs scheduled visits.

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Written by Wellie MD

The Visits page shows a patient's full visit history across treatments, grouped by month. Access via Visits in the left sidebar.

Each visit shows a visit type indicator (blue dot = Async, green dot = Scheduled), treatment name, Visit ID, visit type, date, and status badge.

Visit status types: Processing (being processed), Pending (awaiting patient action, e.g. complete questionnaire), photos_submitted (photos submitted for provider review). If action is needed, an orange Action required banner appears (e.g. "Complete your questionnaire to continue care") with a Complete Questionnaire button.

Async vs Scheduled: Async — patient completes a questionnaire, provider reviews asynchronously without a live appointment; Scheduled — a real-time appointment between patient and provider.

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