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Basic Information

Admin Portal layout — Main App and Settings navigation at a glance.

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Written by Wellie MD

The Wellie MD Admin Portal is your central command center for managing your telehealth brand. It is divided into two areas: the Main App (day-to-day operations) and Settings (configuration).

Accessing the Portal

Your admin portal is at admin.yourdomain.com. Your operator-specific URL is provided during onboarding.

Main App Navigation

The left sidebar is divided into four groups.

Management

Section

What You Do Here

Home

Dashboard — revenue, patient summary, orders, payments

Patients

View and manage your full patient list

Orders

Track all orders and payments

Messages

Patient and support chat threads

Analytics

Live View (visitor/conversion) and Reports (operational)

Tools & Services

Section

What You Do Here

Questionnaires

View and manage intake form templates

Products

View products assigned to your account

Sales & Channels

Section

What You Do Here

Billing

Your billing profile and invoices from Wellie MD

Discounts

Coupon codes and discount insights

Affiliates

Manage affiliate programs and links

Support & Config

Section

What You Do Here

Settings

All configuration — brand, domains, team, webhooks, etc.

Settings Navigation

Settings is a separate area accessed from Support & Config > Settings in the main nav. It has its own left sidebar:

Setting

What You Configure

Store Details

Business info, support contact, password protection

Users and Permissions

Team members, roles, invitations

Payments

Payment gateway (Authorize.Net)

Notifications

Email notification templates sent to patients

Policies

Legal policies shown to patients

Metafields

Tracking scripts (Meta Pixel, GTM, etc.)

Domains

Wellie MD-managed URLs and custom domains

Brand

Logo, color palette, patient portal theme

Webhooks

Webhook endpoints and API configuration

Analytics and SEO

Google Analytics, Tag Manager, meta description

Email and Sending Domain

From address and sending domain configuration

Beluga Settings

Beluga Health integration configuration

Patient Resources

Blog posts visible to your patients

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